Ventex Germany Private Limited (the "Company," "we," or "us") and You have agreed to these terms of use. You may access and use this website, as well as any content, functionality, and services provided on or through this website (the “Website”), subject to the following terms and conditions and any documents they expressly incorporate by reference (collectively, these “Terms of Use”).
Before using the Website, please carefully read the Terms of Use. You acknowledge and agree that these Terms of Use and our Privacy Policy, which are incorporated herein by reference, will apply to you when you use the Website. You are not permitted to access or use the Website if you disagree with the Terms of Use or the Privacy Policy.
Users who live in India and are at least 18 years old are eligible to use this Website. You guarantee and represent that you are of legal age to enter into a binding contract with the Company and that you fulfill all the eligibility requirements listed above by using this Website. If you would like to use the Website as a minor, you can do so through your guardian. If we discover that You are a minor who registered on the Website or used any of its services, we reserve the right to cancel Your account. You are not permitted to access or use the Website if you do not comply with all of these requirements.
These Terms of Use may be updated and revised at any time, at our sole discretion. All modifications take effect as soon as we publish them online and are applicable to all future access to and usage of the website.
You acknowledge and agree to the changes if you continue to use the website after the updated Terms of Use are posted. Every time you visit this website, you should check this page to be informed of any changes, as they are binding on you.
Registration is necessary in order to use the Website's Services to their fullest. It is necessary that you set up a profile for yourself with the following details, among other things: Name, Age, Username, Password, Email Address, Mobile Number, Address, etc. Those who register with us are able to use the website's services and buy the products that are listed. The website gives users the option to register using other social networking accounts from third parties, such as Gmail, among others.
Our servers obtain information about You from Your social networking account upon such signup, including but not limited to Your name, date of birth, and profile. All of this data is kept in Our system. Customers can buy the Products as guests and check out without having to register with Us.
By reference, our Privacy Policy is incorporated into these Terms of Use and governs information collected about you. Furthermore, You are solely responsible for maintaining the confidentiality of Your username and password during Your use of this Website, including but not limited to the time of registration. Any activity under the account will be considered to have been completed by You. We reserve the right to permanently suspend Your account if You give Us false or inaccurate information, or if We have reason to suspect that You have.
You agree and consent to receiving calls, autodialed and/or pre-recorded message calls, e-mails, and SMSs from us and/or any of its affiliates or partners at any time, subject to the Policy, by using this website and providing your contact information to us through the website. If you would like to cease receiving any marketing or promotional calls, emails, or texts, you can do so by sending an email to customercare@ventexgermany.co.in. You understand and agree that it could take us up to seven (7) business days to process your request.
It costs nothing to use this website, including to browse around. Paying is only necessary for the Products that you want to buy from the Website. The website's prices are all expressed in Indian Rupees. We maintain the right to change the fee schedule and impose fees on Users for using the website and its services.
You will be prompted for your contact details and payment-related information once you have added items to your shopping cart and continue to the checkout section. To finish the purchase, you will need to send money to us. We make use of third-party electronic payment processors or service providers (ESPs) to handle these types of financial transactions. You give us permanent permission to direct such ESPs to manage account deposits and withdrawals from your account as needed. You also irrevocably consent to us issuing such instructions on your behalf in compliance with your submitted requests. You acknowledge that you have read and understand the terms and conditions of using each relevant ESP. These terms will take precedence over the terms and conditions of the ESP in the event of a dispute.
In order for your order to be considered legitimate on the Website, you must finish the transaction, which includes paying for the selected Product. Upon successful completion of the payment transaction, your order will be processed as soon as your bank or credit card company receives the funds. At this point, your order has been placed successfully. The Products you have purchased will then be activated after the information you provided has been successfully verified. We hereby specifically notify you that a payment in our favor will appear on your card statements. When you place an order on the website, you specifically consent to the terms and conditions and payment policy listed in the relevant section of that website, as well as any affiliated websites to which you may be specifically referred. Nonetheless, the payment gateway may alter depending on how the payment method develops. provided has been successfully verified. We hereby specifically notify you that a payment in our favor will appear on your card statements. When you place an order on the website, you specifically consent to the terms and conditions and payment policy listed in the relevant section of that website, as well as any affiliated websites to which you may be specifically referred. Nonetheless, the payment gateway may alter depending on how the payment method develops.
The Website offers safe and secure transaction processing. To prevent inadvertent disclosure to third parties, all information you enter while transacting on the website is encrypted. We do not receive, store, or retain any information about your credit or debit card. You are providing this information directly to the appropriate payment gateway, which is authorized to handle it and complies with all applicable rules and laws from the banks, institutions, and payment franchisees with which it is affiliated.
Upon checkout, shipping costs will be applied to your order. On Your profile, there is an estimated delivery time. Delivery to remote areas might take a little longer. The tracking number will be sent to you through email as soon as the products are shipped. Orders are shipped out in seven business days. The majority of orders are delivered in two to five business days. All orders will be delivered as appropriate to the address you provide when placing the order. Sundays and public holidays are not days that products are shipped.
Please make sure that the billing address and contact details are entered correctly. We are not responsible for packages that are sent to the incorrect address when the address information is entered incorrectly, so be sure to enter the correct shipping address as well (Street number and name, City, State, and Zip Code).
We want to make sure you have a positive experience because we value your satisfaction. Please take a moment to familiarize yourself with our Returns and Refunds Policy in case you need to return an item.
Notwithstanding any other legal remedies that may be available to it, we may, at our sole discretion, restrict your access and/or activity by deleting your login information from the Website right away, either temporarily or permanently, suspending or canceling your account, and/or refusing to grant you access to the Website without having to give you any prior notice or explanation.
Such actions may be taken:
Any reviews, feedback, ideas, suggestions, and other submissions that are disclosed, submitted, or offered on the website or in any other way in connection with using the website (collectively, the "Comments") will always be our property. All worldwide rights, titles, and interests in all copyrights and other intellectual property in the Comments are hereby assigned to us by virtue of their disclosure, submission, or offer. As a result, we will be the only owners of all such rights, titles, and interests in the Comments, and we won't be subject to any restrictions on how we use them for commercial or other purposes.
We shall be free to publish, display, and distribute any submitted Comments for any purpose without limitation, without requiring prior consent from the user, and to use, reproduce, disclose, modify, adapt, and create derivative works from any Comments. We will not be required to: (i) keep any comments confidential; (ii) compensate for any comments; or (iii) answer any comments. You acknowledge and agree that any Comments you submit on the Site will not infringe upon the Third Party's rights, including but not limited to copyright, trademarks, privacy, or other personal or proprietary rights, nor will they harm any individual or organization.
Furthermore, you consent that no Comments you submit to the site will be or contain any software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any kind of "spam." Additionally, you agree that no Comments you submit will be or contain libellous or otherwise unlawful, threatening, abusive, or obscene material. We do not promise to monitor, edit, or remove any Comments posted on the Site, but we do reserve the right to do so. By submitting a name, you hereby give us permission to use it in connection with any Comments. You promise not to use a fictitious email address, pose as someone else, or give false information about the source of any comments you post. You agree to hold us and its affiliates harmless from any claims, losses, or liabilities arising from any Comments you submit. You are and will continue to be solely responsible for the content of any Comments you make. Furthermore, you assume all risk and liability for any reliance you may place on third-party Comments that are made available on the Site.
Typographic errors may occur even though we work hard to provide accurate product and pricing information. We reserve the right to either contact you for instructions or cancel your order and notify you of the cancellation in the event that a product is listed at an incorrect price or with incorrect information due to a pricing or product information error. We reserve the right to change the product's price and get in touch with you via the phone number or email address you gave us when you registered, asking for further instructions. We may also choose to cancel the order and let you know about it.
Although all prices were correct at the time of display, they could change at any time. We have endeavored to present the colors of our products on the website as precisely as possible. Additionally, we have made sure that the dimensions, measurements, and information provided for the products on the website are accurate and true to their stated dimensions. However, actual measurements of individual items may differ slightly due to inherent characteristics of some materials.
We provide you with exclusive discount codes that can be used for purchases made on this website. These coupons may be used on all or just some of the listed products. Please be aware that each order may only use one discount code. Once an order has been placed, a discount code cannot be used.
This is a clear and binding agreement that you will defend, indemnify, and hold harmless the Website, us, our parent company, subsidiaries, affiliates, workers, directors, officers, agents, and our successors and assigns from and against any and all liabilities, damages, losses, costs, and expenses, including legal fees, that result from or are related to claims based on your actions or inactions, arising out of your violation of any applicable laws, rules, and regulations, including but not limited to infringement of intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers, or the infringement of any other rights of a third party. This includes but is not limited to any warranties, representations, or undertakings.
Whether or not these damages were foreseeable, whether or not we were informed of their possibility, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of or access to the Website and/or the Services or materials contained therein, in no case shall we be liable to compensate you or any third party for any special, incidental, indirect, consequential, or punitive damages whatsoever.
Nothing on this page grants you permission to use any of the trade names, trademarks, service marks, logos, domain names, information, queries, answers, solutions, reports, and other unique brand features of the Website unless specifically authorized in writing, as per the terms and conditions stated here. All trademarks, brand names, service marks, logos, domain names, content produced and developed by the website, and other unique aspects that identify the website as our own belong to us. Furthermore, we will hold sole ownership of all designs, graphics, and similar materials linked to the Website that we generate. It is forbidden for you to utilize any of the intellectual property on the website in a way that could confuse current or potential visitors to the site, or that, in our sole judgment, denigrates or discredits us.
You understand that the Products and Services are our creations and that we own all intellectual property related to them, including but not limited to copyrights. You further understand that no such intellectual property has ever been transferred to you. You also understand that you risk having legal action brought against you for any infringement or copying of intellectual property. The Parties acknowledge and agree that this Section's contents will remain in effect even after the Terms and/or Policy expire.
In order to make an informed decision about your personal information, we invite you to read the Privacy Policy and make use of the information it includes. Additionally, please be aware that any statements, data, and content (including but not limited to images) that you submit on the Website may reveal your age, gender, nationality, ethnic origin, and/or other personal information about you. You understand and concur that providing this information is entirely voluntary on your behalf. Furthermore, you understand, give us permission, and consent to access, store, and disclose any information you give us while using the website. Further information about information disclosures to third parties can be found in our Privacy Policy.
If there is a delay or failure on our part to fulfill our obligations under this agreement, we will not be held liable for damages. Force Majeure events include, but are not limited to, acts of God, war, riots, sabotage, labor disputes, internet outages, technical malfunctions, broken sea cables, hacking, piracy, cheating, illegal, or unauthorised activities
The Parties hereto specifically agree that a two-step Alternate Dispute Resolution ("ADR") procedure will be used to settle any disputes arising out of or related to the creation, interpretation, and execution of these Terms. The Parties additionally agree that this Section's contents will remain in effect even after the Terms and/or Policy expire.
The parties specifically agree that the laws, rules, and regulations of the State of Maharashtra, India, will govern the Terms, Policy, and any other agreements made between the parties, and that the courts in Mumbai, Maharashtra will have exclusive jurisdiction over any disputes arising between the parties.
Please contact us by writing to customercare@ventexgermany.co.in with any correspondence you may have regarding any problem or complaint you may have had with the user.