Welcome To Ventex Germany

Privacy Policy

The author of this privacy statement guarantees a consistent dedication to your privacy regarding the safeguarding of your valuable data that you might disclose on this website. The Website is described in this privacy statement.

In order to provide you with uninterrupted access to the Website, we might gather information about you and, under certain conditions, share it with third parties with your consent. We offer you this notice outlining our information collection and disclosure policies, as well as the choices you have about the collection and use of your information, in order to further protect your privacy.

WHOM THIS POLICY IS APPLICABLE

This privacy notice focuses on the personal data that we, as the controller, collect from:

  1. People who visit our website ("Website Visitors").
  2. People who make purchases from our website ("Users").

INFORMATION WE COLLECT

We promise to protect your privacy while you shop online. We also understand that you need to have any personal information you submit with us appropriately protected and managed. We might collect the following data:

  • Uniquely identifiable information: address, name, and age.
  • Forms of contact: email address and phone number.
  • Account Details: Password, User Name, and Purchased Products.
  • Social Media Profile, if our website has linked them to your profile.
  • Tracking Data, including your device's IP address and Device ID when it's online, among other things. This data could be your computer or device's browser information, the URL you just came from (whether or not it is on the website), the URL you go to next (whether or not it is on the website), and other data related to your contact with the website.
  • Information about how a website is used for analytics: how frequently you visit our website, what pages, applications, and content you visit, as well as the services you utilize, your account usage, the time you spend using it, the devices you use to access it, and the country you access it from are all factors.

This privacy statement also covers information we gather about users who are not registered members of this website, such as browsing habits, pages visited, and other information.

HOW WE COLLECT PERSONAL INFORMATION

We shall identify the purposes for collecting personal information prior to or during the collection process. If the same is not identified to you, you have the right to request that we explain the reason for collecting said personal information, and you will not be required to reveal any information until that purpose is fulfilled.

We will collect and use your personal information only for the purposes mentioned by us, with the consent of the individual concerned, or as required by law. We shall only keep personal information for as long as necessary to fulfill those aims. We shall acquire personal information in a lawful and fair manner, with the knowledge and consent of the individual concerned.

Personal data should be relevant to the purposes for which it is intended and, to the degree necessary for those purposes, accurate, complete, and up to date.

We collect personal information from a variety of sources. We accomplish this in three major ways:

  1. You contribute some of it directly: When you visit our website, we collect information from you in a variety of ways. For example, to register and maintain your Account, we require your name and email address. We also keep track of your marketing selections, as well as any emails or other communications you give us or contribute, such as customer service requests or contributions to our message boards or forums. You may also give us information in other ways, such as by responding to surveys or completing a form.
  2. We automatically capture some of it when you use our Website: When you use our Website, we collect information about your activity and interaction with it, such as your IP address(es), device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and how long you stay, and device identifiers.
  3. Some of it comes from third parties: For example, when you register for an account through a Third Party Service or make payments to us via our payment processor.

OUR USE OF YOUR INFORMATION

Personally Identifiable Information

We handle this information to offer our services and facilitate your experience, including tasks such as registration and account management to ensure the proper functioning of our Website. Furthermore, we may use your information to monitor and enforce compliance with our Terms of Service. This involves looking into any breaches or infringements to keep the environment safe and friendly for all users.

Contact Information

We also use your contact information to send you offers based on your interests and previous activity, as well as to show you the material you prefer. We may also utilize contact information internally to direct our efforts towards service improvement; however, we will immediately erase all such information if you withdraw your consent via the 'unsubscribe' button or an email to customercare@ventexgermany.co.in.

Account Details

We may use your information to provide you with personalized services. This includes using your location information to determine your language preferences or providing accurate date and time information. In addition, we use cookies and similar technologies to remember the most recently modified of your sites.

We also use this information to investigate and understand how users access and use the Website, to evaluate and improve our Website (including the development of new products and Websites, as well as the management of our communications), and to evaluate and measure the efficacy of our advertising. Typically, we carry out these operations using anonymous, pseudonymized, or aggregated data that does not directly identify you. For example, if we notice that a large number of Paid Website users use a specific integration or feature, we may explore expanding that integration or feature.

EXTERNAL LINKS ON THE WEBSITE

The Website may contain links to other websites or resources. We have no control over any other Website, including the resources and content available on these other Websites, which are offered by corporations or individuals other than us. You understand and accept that we are not liable for the availability of any such external sites or resources, and that we do not support any advertising, Website/Website, or other materials on or accessible through such Websites or resources. You acknowledge and accept that we are not liable for any loss or damage that may be incurred by you as a consequence of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy, or existence of any advertising.

These external third-party Websites and resource providers may have their own privacy rules that govern the collection, storage, retention, and disclosure of your personal information, to which you may be subject. We urge that you visit their website and read the privacy policy.

COOKIES

A cookie is a little file of characters and numbers that we may store on your browser or computer's hard drive if you consent. By continuing to explore the site, you agree to our use of cookies. Cookies include data that is transmitted to your computer's hard disk. You can instruct your browser to refuse all or certain browser cookies, or to notify you when websites set or access cookies. If you disable or refuse cookies, some elements of this website may become inaccessible or stop working properly. We use the following types of cookies:

  • Cookies that are strictly necessary: These cookies are essential for our website to function properly. Cookies, for example, allow you to log into secure portions of our website, use a shopping cart, or use an e-billing website.
  • Cookies used for analytics and performance purposes: They allow us to recognize and count the number of visits to our website, as well as see how people move around it while using it. This allows us to improve the functionality of our website, such as ensuring that people can simply locate what they're looking for.
  • Functional cookies: These are used to recognize you when you return to our site. This allows us to personalize our content for you, greet you by name, and remember your preferences (such as language or area).
  • Targeting cookies: These cookies track your visit to our website, including the sites you viewed and the links you clicked. We will use your information to tailor our Website and the advertising that appears on it to your interests. We may also provide this information to third parties for this reason.

Please keep in mind that third parties (for example, advertising networks and providers of external websites such as online traffic measurement websites) may also use cookies over which we have no control. These cookies are most likely to be analytical/performance or targeted cookies. You can block cookies by using the option on your browser to deny the setting of all or some cookies. However, if you adjust your browser to prevent all cookies (including necessary cookies), you may be unable to access all or portions of our Website.

YOUR RIGHTS

  1. The right to seek a copy of the data we have about you;
  2. The right to request the correction of any personal data that is discovered to be erroneous or out of date;
  3. You have the right to withdraw your consent to the processing at any time.
  4. Right to object to processing of personal data;
  5. The ability to protest about a supervisory authority.
  6. The right to know whether your personal information is transmitted to a third country or an international organisation.

If you have an account with any of our Websites, you are entitled to a copy of all personal data that we hold on you. You also have the right to request that we limit how we use your data on your account when you log in.

COMPLIANCES

This legal agreement is an electronic record under the Indian Information Technology Act, 2000 and its implementing rules, as well as the revised provisions of electronic records in various statutes as changed by the Indian Information Technology Act, 2000. This electronic record is created by a computer system and requires no physical or digital signatures.

This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries Guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of the Information Technology Act, 2000 amended through the Information Technology Amendment Act, 2008, which require publishing the Terms of Use and practices for access and usage.

This legal document was published in compliance with the terms of the Digital Data Protection Act 2023.

CONFIDENTIALITY

You acknowledge that the website may contain information that we have designated as confidential, and that you will not divulge such information without our prior written approval. Your information is considered confidential and will not be disclosed to any third party unless legally required to do so by the proper authorities. We will not sell, distribute, or rent your personal information to other parties, nor will we use your e-mail address to send unsolicited material. We shall only send emails in connection with the supply of the agreed-upon Website, and you have the right to request that such communications be discontinued at any time.

OTHER INFORMATION COLLECTORS

Except as clearly stated in this Privacy Policy, this policy only governs the use and sharing of information that we acquire from you. If you disclose your information to third parties, whether they are on our Website or other sites across the Internet, additional regulations may apply to their use or disclosure of the information you disclose. To the extent that we utilize third-party advertisements, they follow their privacy rules. Because we have no control over third-party privacy rules, you should always ask questions before disclosing your personal information to anyone.

OUR DISCLOSURE OF YOUR INFORMATION

We might disclose your personal information in the following ways:

  1. Our Group, Subcontractors: We keep your personal information secret; however, we may release it to any member of our business group, personnel, or subcontractors as reasonably necessary for the purposes mentioned in this Policy. This disclosure is based on the legal basis of carrying out our commitments under our contract with you or our legitimate interests in outsourcing specific functionality to subcontractors or corporate group members.
  2. Government Authorities: We may release your personal information as required by law, which includes government authorities and law enforcement agencies. This includes occasions where our legal rights are established, exercised, or defended, such as when we provide information to avoid fraud. In each case, we disclose in accordance with our legal duties.
  3. Potential Acquirers or Investors: In the case of a merger, acquisition, or sale of all or part of our business or assets, the personal information we hold may be disclosed. This sharing is based on the legitimate interests of us, our shareholders, customers, and other parties involved in a transaction, unless these interests are exceeded by adverse consequences for you.
  4. Enforcement: We may disclose your personal information to third parties in order to enforce or apply the terms of agreements, investigate potential breaches, or protect the rights, property, or safety of us, our employees, customers, or others. This disclosure is given in order to protect our legitimate interests in ensuring that our Website is used legitimately and in line with our policies, as well as to ensure that the use of our Website does not violate the rights of others.
  5. Suppliers and Service Providers: We may use a variety of suppliers and service providers to run our business.
  6. In addition, we may provide links to third-party functionality, apps, or websites. These third-party features, apps, or websites have their own privacy rules, which we recommend checking. We take no responsibility or liability for such third parties' privacy policies, and you use their Website at your own risk.
  7. We exchange personal information with third parties so that they and we can present you with targeted advertising and track its success.

ACCESSING, REVIEWING AND CHANGING YOUR DATA

The user must facilitate such a change, which will be made available on the Website. If you modify your information, we may or may not maintain track of the previous information. We will not keep information you have asked to be removed in our files in certain instances, such as to resolve disputes, troubleshoot problems, and enforce our terms and conditions. Such earlier information will be fully erased from our databases, including 'backup' systems. If you believe that any of the information we have on file for you is wrong or incomplete, or if you want to remove your profile so that others cannot view it, the user must remediate and promptly correct any incorrect information.

SECURITY

We view data as an asset that must be protected against loss and unwanted access. We use a variety of security mechanisms to secure such data against unauthorized access by members. To protect the personal information that you have provided to us and that we have accessed, we adhere to generally established industry standards.

Regardless of how effective encryption technology is, no security system is unbreakable. We cannot guarantee the security of our database, or that the information you provide will not be intercepted while being transported over the Internet.

Furthermore, transacting over the internet carries inherent risks that can only be avoided by adhering to your own security practices, such as not disclosing account/login/OTP information to anyone else and informing our customer service team of any suspicious activity or where your account has/may have been compromised. You can inform any suspicious activity by sending an email to customercare@ventexgermany.co.in.

SEVERABILITY

Except as clearly stated or implied by the context of the agreement, each paragraph of this Privacy Policy shall be and remain separate from, independent of, and severable from all other paragraphs herein. The decision or declaration that one or more of the paragraphs are null and void has no bearing on the other paragraphs of this privacy policy.

AMENDMENT

Our Privacy Policy may vary from time to time. The most recent version of the policy shall govern our use of your information and will always be available on the Website. Any changes to this Policy will be deemed acknowledged by the user upon their continued use of the Website.

CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS

To withdraw your consent, or to request the download or delete your data with us for any or all our Website at any time, please email to customercare@ventexgermany.co.in.

Contact Us

If you have any questions or concerns regarding this privacy policy, you should contact us at:

Ventex Germany PRIVATE LIMITED
1601, Panchratna,
Opera House, Mumbai – 400 004
corporate@ventexgermany.co.in